Refining the value proposition, investing in sales skills and selectively applying lessons from other industries has helped grow local revenues, says Graham McLean
Managing complexity costs - portfolio, process and organisational - is a must in multinational companies, say Andrei Perumal and Stephen Wilson.
Early, transparent and sustained communication with employees and customers has been vital to a smooth start for American Express’s new joint venture, says David Reimer
Jane Fraser, Director of Australia Consulting, Hay Group
Self-image and motives are critical to effective leadership behaviours, says Jane Fraser
Riccardo Bertocco, John McCreery, and Brian Murphy, Bain & Co
Asking three key questions can help extract maximum value from Big Data, say Riccardo Bertocco, John McCreery, and Brian Murphy